SAHAJ - PNG MITRA

GAIL Gas Limited is a wholly owned subsidiary of GAIL (India) Limited (A Maharatna PSU) and was incorporated in May 2008 for the smooth implementation of City Gas Distribution (CGD) projects under the Companies Act, 1956. It is a leading City Gas Distribution Company, which is poised to accelerate City Gas Distribution business in various cities across the nation.

PNG MITRA is the mobile application GAIL GAS DPNG (Domestic piped Natural Gas) customers with the customer friendly features. Some of these features are as follow:

✓ DPNG customer can sign in for app. with their allotted BP number.

✓ DPNG customer can view following details though Dashboard:

• Current Outstanding Amount

• Last Payment Details

• Payment options

• Updating of Customer Profile

• Details of Prices

✓ SAHAJ – PNG MITRA is also containing self-billing process Self Meter Reading & self-billing process which make the procedure easy and quick. DPNG customer can do self-billing by entering current meter reading and capturing meter photo through this feature.

✓ DPNG customer can view/download bill and pay their bills.

✓ DPNG Customer can view their complete ledger of all transactions.

✓ DPNG Customer Generate Ticket for any complaints/queries.

✓ The Gas bill and Payments History available for current financial year and Previous Financial year.

✓ Details of Emergency Contacts list of GAIL GAS Limited offices and Site offices addresses are available

DPNG customer can download SAHAJ – PNG MITRA application for their DPNG UTILITY and utilise customer oriented features like self-billing, online payment, invoice history view and can have information about other important aspects.