Serena

Serena is the service with which you will enjoy life with the independence you like and complete peace of mind. If you want to protect yourself against possible emergency situations, insecurity or loneliness, or if you have someone like that in your personal environment that you worry about, keep reading ...

With Serena you will have the serenity that comes from trusting the best. ILUNION offers you this service that integrates communications and advanced technological solutions with the best personalized attention. Serena is a telecare service in mobility designed for your peace of mind and that of your loved ones. You will be able to press a simple and always visible button on your mobile when you need it and, wherever you are, you will be personally attended by the Serena Teleassistance professional, 24 hours a day, 365 days a year.

- Accompaniment inside and outside the home: Serena is always with you connected to your mobile. At your disposal anywhere to help you overcome difficult situations in a professional way, with quality and warmth.

- Easy and accessible: Serena Total Teleassistance only needs this simple application and a mobile phone with a line. The application will make it easy for you to quickly talk with your personal teleassist when you need it, have conversations on the phone or if you prefer through a private chat and receive personal reminders of medication or punctual notices.

- SERENA will allow you to have a private web page with an informative history of your activity for your total serenity and that of your loved ones.

- Personalized: You will be attended by professionals who are experts in working in social and health emergency situations, information about the family environment, medical history, etc. You can talk to them when you need to, both in emergencies and in situations where something worries you. Likewise, this application will allow tele assistants to know your location in an emergency. This information will only be shared with whoever you authorize.

Serena, Teleassistance in mobility, is a service provided by the ILUNION company, of the ONCE group of social companies and its Foundation. Serena reinforces personal autonomy, and offers a unique experience integrating users, their families, technology, communications and professionals from the beginning. Serena is tranquility for everyone, you will only have to worry about taking your mobile with you. Download this application and find out at www.ilunionsociosanitario.com/serena.