ServiceChannel

All Versions of ServiceChannel

• 
  2607.2(2607200)This is the latest versionLatest

  APK

  Jul 27, 202635.3 MBAndroid 8.0+What's New
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  What's new in the version 2607.2

  Updated on Jul 27, 2026

  FIXED
  - There was an issue affecting the Decision Tree workflow with overrides. As a result, work orders submitted through the Decision Tree path were assigned either a wrong trade or a wrong provider. Overrides are now triggered correctly per issue list and dashboard settings.
  - Decision Tree answers captured during the work order creation via the mobile app didn’t appear in the MS Excel work orders report in Service Automation. Decision Tree data is now properly populated in the report.

• 
  2606.2(2606200)

  APK

  Jun 30, 202635.3 MBAndroid 8.0+What's New
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  What's new in the version 2606.2

  Updated on Jun 30, 2026

  No visible changes for this version.
  We are currently working on new features that are going live down the road.
  Stay tuned!

• 
  2606.1(2606102)

  APK

  Jun 14, 202635.6 MBAndroid 8.0+
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  What's new in the version 2606.1

  Updated on Jun 14, 2026

• 
  2605.1(2605100)

  APK

  May 27, 202635.6 MBAndroid 8.0+
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  What's new in the version 2605.1

  Updated on May 27, 2026

• 
  2604.2(2604200)

  APK

  May 4, 202635.6 MBAndroid 8.0+What's New
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  What's new in the version 2604.2

  Updated on May 4, 2026

  NEW
  - Previously, the On Hold, Repaired, and Damaged fields displayed a default value of 0, which could cause confusion during updates. These fields are now empty by default.
  FIXED
  - In Locations, after selecting a location and clicking Create WO, you were required to select the location again. We've removed the redundant second location selection.
  - When you tried to open PDF files attached to WOs, the files wouldn't open on your device. PDF attachments now open correctly on supported devices.

• 
  2604.1(2604100)

  APK

  Apr 17, 202671.4 MBAndroid 8.0+What's New
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  What's new in the version 2604.1

  Updated on Apr 17, 2026

  No visible changes for this version.
  We are currently working on new features that are going live down the road.
  Stay tuned!

• 
  2603.2.1(2603210)

  APK

  Apr 6, 202673.7 MBAndroid 8.0+What's New
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  What's new in the version 2603.2.1

  Updated on Apr 6, 2026

  No visible changes for this version.
  We are currently working on new features that are going live down the road.
  Stay tuned!

• 
  2603.1(2603100)

  APK

  Mar 17, 202673.2 MBAndroid 8.0+What's New
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  What's new in the version 2603.1

  Updated on Mar 17, 2026

  FIXED
  - In some cases, the Clear All button was either grayed out or did not clear the selected filters. The Clear All button now works correctly and consistently clears all selected filters.
  - When you created a WO through Site Planning and selected an asset during the creation process, the asset was not added to the resulting WO. This caused incomplete WOs and required manual correction afterward. Now, the asset will be added to the WO created via Site Planning, as expected.

• 
  2602.2(2602200)

  APK

  Feb 26, 202674.2 MBAndroid 8.0+What's New
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  What's new in the version 2602.2

  Updated on Feb 26, 2026

  FIXED
  - We've resolved a visibility issue in Site Planning related to user permissions. Previously, those who didn't have the Site Auditor role were still able to see the Site Planning module. This exposed functionality that should have been restricted and could lead to confusion or unauthorized access attempts. We corrected the permission logic.

• 
  2601.2(2601200)

  APK

  Feb 6, 202673.8 MBAndroid 8.0+What's New
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  What's new in the version 2601.2

  Updated on Feb 6, 2026

  No visible changes for this version. We are currently working on new features that are going live down the road. Stay tuned!