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Get ServiceDesk Plus MSP old version APK for Android
Handle multiple accounts in a single help desk.
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
What's New in the Latest Version 5.9.1
Last updated on Aug 21, 2024
Version 5.9.1:
1. Request Task Billing Worklog: This feature allows users to add billing worklogs to request tasks. It has been supported from server build 14810.
2. Worklog New Billing Fields: Users can now set billing status, mode and payment status from the mobile app. This feature has been supported from server build 14710.
3. The sign-off, set billability, and associate contract functionalities have been updated with V3 API from server build 14710.
4. App is compatible with Android 14.
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ServiceDesk Plus MSP
5.9.1 by ManageEngine
Aug 21, 2024