Sphinx Manager

Response Management Application sav offline.

Used by field technicians and wherever there is no network.

Works exclusively with the Sphinx Manager.

The service software allows the management of maintenance and repairs.

It manages corrective actions and preventive interventions

We also talk about CMMS software.

It can create repair orders (or order of intervention), intervention reports (or work order) and maintenance:

- Planned or not,

- Under maintenance contract or not,

- Individual clients, multi-sites customers,

- Materials and vehicles

- For conventional maintenance or technical maintenance.

The logical order of the actions (or process) is as follows:

- The customer requests a response by phone, fax or internet,

- The intervention is planned or carried out urgently,

- The technician works on the site (or repairing equipment in the workshop) and deliver its intervention report.

On this service software, the intervention report can be seized immediately or later on the tablet or smartphone technician.

The information is immediately effective and available to affected users: Managers and administrative staff, secretary, ....

More rekeying, more risk of loss. The entry work is done only once.

For absolute efficiency, each technician has on its service management software, history of operations performed on each material and each site.

Most Sphinx Manager

    The repairs service management software also integrates a geolocation software that allows the location of equipment and vehicles.

    This software allows online CMMS to sign the customer on tablet or smartphone

    Interventions can be precisely time-stamped with the buttons Start and End of the intervention of the intervention. At the end of the time stamp of the intervention, the cumulative time is automatically calculated and displayed.

    Technicians interventions schedules are managed simply because every technician knows what to do. Each planner has an extensive overview of the planning of all technicians.

    The company can create its own knowledge base, its own procedures in this repair management software, to solve the recurring failures.

    This software application online maintenance management manages contracts and full service maintenance contracts.

    The identification of materials by QR code oversimplifies the identification and coding of materials

    Besides being a software schedule of workshops, this Sphinx Service Manager software also allows sending SMS.

    With Portal subcontractors, the customer is informed in real time of the activity of its subcontractors.