Splashtop SOS On-Prem

Get remote support of your mobile device from any computer (Windows, MAC, Linux)

*** This app is for users with Splashtop On-Prem. Please consult your IT admin or learn more at https://www.splashtop.com/on-prem***

Get remote support of your mobile device from any computer (Windows, Mac, Linux, Chromebook) with Splashtop On-Prem. User can real-time screen share to remote technician. Technician will be able to share clicking pointer remotely to help guide the user. Session connection is encrypted using 256-bit AES / TLS .

With the September '20 update of Splashtop, most modern devices running Android 8 and up can be controlled by enabling the accessibility service.

QUICK GUIDE

For end user:

1. Download and launch SOS app on your mobile device

2. Share the session ID to your remote technician who has Splashtop On-Prem account

For technician:

1.Make sure your Splashtop On-Prem account has been enabled with SOS feature

2.Remote support end user from the Splashtop On-Prem app

LEARN MORE

* Splashtop On-Prem: https://www.splashtop.com/on-prem

FOLLOW US

* Facebook: http://www.facebook.com/splashtop

* Twitter: http://twitter.com/splashtop

* LinkedIn: https://www.linkedin.com/company/splashtop

* YouTube: http://www.youtube.com/splashtopinc

(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)