Sésame

Open the door to justice with Sesame, the essential tool for resolving your consumer disputes in France.

A package not delivered? A refund refused or a contract not honored? Taking legal action or initiating mediation can seem like an uphill battle. Sesame is a 100% free app, designed to simplify your procedures and guide you to the right authorities in just a few minutes.

MAIN FEATURES

ESTIMATE YOUR LEGAL AID

Are you worried about lawyer or court fees? Sesame includes a smart calculator based on the official 2026 fee schedule. By entering your household composition, income, and assets, the app instantly tells you if you are eligible for full or partial financial assistance from the State. You know exactly where you stand before even starting any proceedings.

IDENTIFY THE CORRECT COURT

Stop wasting time searching for the right court. Simply enter the amount in dispute, the nature of the problem (purchase of goods, services), and your postal code. Our algorithm analyzes the situation according to French law and identifies the exact jurisdiction that should handle your case, whether it's the Consumer Affairs Judge, a mediator, or the Judicial Court.

DIRECT ACCESS TO OFFICIAL SOURCES

Sesame makes taking action easy. Once your court is identified, the application redirects you directly to the official and always up-to-date directories of justice.fr and the Public Service. You get the exact contact information and necessary forms without any further searching.

WHY CHOOSE SESAME?

100% Free: Access to information about your rights should cost nothing. The application is completely free.

Fast and simple: A streamlined interface for clear answers in under 2 minutes.

Complete confidentiality: None of your personal data is stored on the application.

PLEASE NOTE: Sesame is a LegalTech administrative assistance tool. It does not replace legal advice. The estimates provided are indicative and have no legal value. Only the Legal Aid Office (BAJ) has the authority to make a final decision. Amicable settlement procedures are often mandatory for disputes under €5,000.

Don't let a dispute ruin your day. Easily defend your consumer rights and regain control of your case with Sesame!