App Inail

The INAIL app allows you to access some of the Institute's services directly from your mobile phone and offers constantly updated information. This project is constantly growing thanks to feedback from users.

Download the app and log in with your SPID credentials.

Within the app, you'll find the following features:

PROCEDURES AND PAYMENTS

This app allows you to view the status and details of your accident, occupational disease, and annuity claims, including related provisions and payments.

HOUSEWIFE INSURANCE

This app allows you to sign up for home accident insurance, download your insurance certificate, and view payment notices for policy renewals.

NEWS

This app allows you to view and consult the latest news published by the Institute.

DIGITAL COUNTER

This app allows you to book an appointment at an INAIL office.

UNIQUE CERTIFICATIONS

This service allows you to consult a list of your Unique Certifications and save them to your device.

MYCHAT

Using MyChat, you can receive real-time assistance from our chatbot or speak with an operator.

REHABILITATION

This service allows you to access informational materials and multimedia content dedicated to rehabilitation.

INAIL RESPONDS

This service allows you to submit requests for support, to request regulatory and procedural information, and to submit reports.

MY REQUESTS

This service shows you the list of support requests you've submitted through the Inail Answers service. You can view the details, progress, and access request management options (cancellation or addition of information).

LOCATIONS

This service allows you to locate the nearest Inail office on the map that best suits your needs, view details and office hours, and request directions.

INTEMPO

Allows you to queue remotely at the relevant INAIL office by selecting it from the map or by scanning the QR code found at the office.

FAQ

Allows you to consult the list of answers to frequently asked questions.

GUIDES AND MANUALS

Allows you to directly access the section of the INAIL portal where you can find guides and operating manuals regarding procedures and regulations.