DISPEX

The generally accepted opinion that the housing and utilities sector, a high level of service and digital information technologies are incompatible concepts. The DISPEX service is designed to provide the BEST SERVICE TO EACH HOUSE. We help to make utilities services affordable, high-quality, convenient, fast and modern.

The owner takes a real part in the management of the housing stock:

- 24-hour reception of applications for maintenance of the housing stock, you can attach photos, documents to the Applications;

- Monitoring the execution of the Application, periodically informing about the status of the Application;

- Timely execution of the Application - you know in advance when they decide your question, see the photo and the position of the employee of the Management Company. You can evaluate the staff of the Management Company;

- Evaluation of the quality of work, leave your feedback, read reviews from other Owners - influence the level of work of the Management Company.

- Direct appeals to the management of the Criminal Code;

- Transfer of meter readings;

- Voting over the Internet;

- Organization of work with paid applications of owners (repairs, electrical, plumbing, etc.).

Managing companies will be able to qualitatively improve the level of housing maintenance services and the satisfaction of the Owners.

- Dispatching of reception, processing, control and decision of applications of owners through a mobile application, phone call center, website;

- Recording conversations, attaching documents - a unified system for storing all information about the Application for 3 years;

- Control and objective assessment of staff;

- Controlling the movement of personnel in the service area;

- Analytical system for decision-making with the construction of graphs, charts, interdependencies;

- Acceptance of meter readings;

- Remote voting via a mobile application allows you to quickly make the necessary decisions;

- Work with the debt, dialing, SMS informing;

- Work with emergency and warranty applications;

- Work with problem applications, minimization of risks on the complaints of the Owners to the Prosecutor's Office, SZHY, re-vote of the Management Company;

- A high level of reliability and trust when working with personal data, we conclude agreements on the storage and non-proliferation of confidential information;

- Integration with GIS ZhKS (in development).