Groww Pos

1. Getting started

- Business sign-up from the tablet: business, owner and first location, with the location's time zone. A downloadable business card (image or PDF) at the end, and from the profile later.

- Sign-in with email and password.

- Lock screen with the user's PIN. PIN and password can be set, changed and reset from the profile.

- Several locations: the user picks a location. Currency, settings and the services offered (Booking, POS, Inventory) come from that location.

- Five languages: English, Spanish, French, Hindi and Gujarati.

2. Dashboard

- Side menu with Bookings, Checkout, Sales, Clients, Staff, Inventory, Settings and the back office.

- Bell with today's items needing attention, and count badges on the menu.

- Back-office switches take effect without signing in again. If Booking or Products is turned off for a location, the menu, the opening screen and the wording change. A location without Booking runs as a walk-in shop.

3. Bookings and calendar

- Day, week (7-column grid) and month views. The selected booking scrolls into view.

- Staff slider showing who is available, bookable or busy.

- New booking, move, check-in and open the booking at checkout.

- Blocked and unavailable time shown on the calendar, in dark mode too.

4. Checkout

- Several carts open at once, each named after its customer.

- Add services, products, packages and memberships. Search and type filter.

- Barcode scanning from a plugged-in scanner or typed in the scan field, matching the barcode, any extra barcode (UPC), SKU or vendor SKU. A code that matches nothing opens "Add product" with the barcode filled in.

- Stock and price checks before the sale.

- Discounts before or after tax. Only the discount actually applied is shown. Info icons explain each total.

- Packages and memberships:

- sell them in the sale, or use the ones the customer already owns;

- all four membership benefit types; "Included Qty" counts what is left for this customer;

- a membership's prepaid value pays towards the sale;

- when a package covers only part of an item, the rest goes on its own line at the membership discount;

- free units are used first, then the soonest expiry, then discounts, then the

membership value;

- can be switched off per location in the back office.

- Tips and card surcharge / dual pricing, as set up for the location.

5. Payment

- Card terminals: PAX and Dejavoo (SPIn), chosen in Settings or per tablet. Partial approvals are handled: the rest stays on the balance.

- Split payments across several tenders: cash, card, store credit, loyalty points, membership value and the location's own tenders.

- Cash: change calculator. Key the cash received and the app shows the change. The change is printed on the receipt and sent to the server.

- Cash drawer opens through the receipt printer for every cash payment and cash refund.

6. Receipts and Sales

- Printed receipt with the company details, customer, appointment, lines, tax summary, payments, change, loyalty points and store credit, and a footer.

- Receipt preview with download as PDF, email, and WhatsApp.

- Sales screen: invoices by date and status, with details, payments, reprint, receipt and refund.

7. Refunds

- Whole-invoice refund and single-item refund.

- Back to the original card through the terminal, to cash (the drawer opens), or to store credit.

- Tax and surcharge shown with the right sign. A refund receipt is printed.

- Refund is offered only on invoices that actually took money.

8. Clients and staff

- Clients: list, profile, edit, and tabs for visits, purchases (open the invoice PDF), packages, memberships and Loyalty Points.

- Staff: list, profile with nested detail cards, edit.

- GIF photos play as avatars.

9. Catalogs

- Products, services and variants. Open a product by scanning it. Search also covers the extra barcodes.

- Add and edit products, with several barcodes per product.