Infobip Conversations

Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required.

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What you can do

 - Message customers from anywhere: home, office, or in-store

 - Connect over voice and video calls

 - Get push notifications for incoming messages

 - Access agent conversation lists quickly

 - Change conversation status and availability

 - Sync conversation history with the web app

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 Features

 - Real-time multichannel messaging, native to your phone

 - WhatsApp templates to start conversations

 - Send and display all types of multimedia

 - Location sharing

 To learn more, visit http://www.infobip.com.