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Incident Management, Request Fulfillment and Reports
Symphony SUMMIT Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements (SLAs), and increase end user satisfaction.
Uploaded by
Gianni Curcio
Requires Android
Android 5.0+
Category
Report
Last updated on Jun 20, 2024
Target SDK Version changed to 33
iServe Maruti Suzuki
5.12.3 by SymphonyAI Summit
Jun 20, 2024