Susietec Workforce Saas

Workforce is the smart solution for your service management process. The mobile app enables you to process orders efficiently - whether maintenance, assembly, servicing or service calls - to the complete satisfaction of your customers and employees. You also have all relevant data with you on your mobile device (smartphone, tablet, etc.):

• Contacts

• Addresses

• Contact persons

• Events

• History

• System or device data

• Inventory levels

• Item master data

• Forms and checklists

• Documents

• Pictures

The mobile app offers extensive functions:

• Mobile order processing

• Material and spare parts recording

• Travel expense and time recording

• Service reports

• Digital signature (finger)

• Forms and checklists

• Photo and video upload

• Notes

• Plant and device management

• Service history

• Status updates in real time

• Integration of sub-service providers

• Connection of third-party systems

• Online and offline mode

Workforce supports the entire service management process. An optimal flow of information from order entry to completion shortens communication channels, reduces the error rate, leads to shorter throughput times and thus increases service quality and customer satisfaction.

Sounds interesting?

Our team is at your disposal.

Arrange a free demo appointment.

https://kontron-technologies.com/produkte/Workforce.de.html