TecGuard

It allows the technician to manage the services and visits for new installations, preventive and corrective services. Through it,

You can view the complete information of the service and the customer account and make the records of the work done.

For the user company, it is a powerful tool to audit technical personnel, validating their position via GPS and obtaining a report

of incidents and online management carried out.

Featured Features

Service Detail:

Check information about

The coordination of the visit.

Events:

View the latest alarm events

registered in the account to which the order was assigned.

Map:

It allows to verify the location of the target where

perform the technical service tasks

Visit:

Allows verification of reference information

about the visit and the means of transfer

to the place where the order should be executed.

On my way:

Change the status of the selected order

to "On the way." The “On the Road” status can be used

to inform the proximity monitoring center

of the technical staff with the objective.

Observations:

It allows to make annotations on any order of

technical service that is active.

Finish Technical Service:

Change the order status to "Completed".

Once the order is finished, you can no longer

Continue adding information such as observations or complaints.

The service is terminated with the digital signature of the client