TNG hilft

The TNG helps app supports you in clarifying questions and problems relating to your internet connection quickly and easily.

Analysis

• Automatic problem detection

• No waiting time

• Go straight to the right instructions

Interactive help

• Automatic problem solving

• Understandable explanations

• Intelligent queries

Contact us

• Contact customer support via the app

• Transmission of analyzes for faster processing on the hotline

Setup wizard

• Detecting the router with camera scan

• Activation of the landline connection

• Detect WiFi data and automatically set up the connection

Router configuration

• Adjust your router settings quickly and easily

Share WiFi

• Setting up the WiFi connection for external devices

Optimize WiFi

• Improve WLAN coverage through targeted measurements

Actions

• Current TNG Stadtnetz promotions at a glance