Tracksale

With Tracksale, you can follow the Customer Satisfaction of your business anytime, anywhere *

What you find in our app:

* Track your NPS

It is in traffic on the way to a meeting, or in the middle of a trip? See the latest NPS information, including amount of promoters, neutrals and detractors.

* Track opinions in real time

Keep track of what customers are saying about your brand, and other information about who responds to research, such as name, e-mail and / or telephone.

* Actions to views, categories and priorities

Super useful for anyone who manages a team of care: categorize opinions, change status, priority and delegate responsible person and deadline directly by the app.

* Track metrics such as response rate and comments

Monitor the quality of data collected by viewing the number of opinions collected, the number of shots and the response rate and the rate notes with commentary.

* Use filters like campaign, category, status and period

In addition to having access to your full list of campaigns, you can filter NPS data and views for a specific campaign or by a group of campaigns, as well as by date, status and categories.

If you are already a customer Tracksale, just have a device compatible with the app and an active internet connection. If you have questions, contact our support team through the [email protected] email, by phone (31) 3360 8457 or via chat.

Still not Tracksale client and want to use the application? Schedule a conversation with our team of experts and request a free trial on 0800 887 0506.

The Tracksale offers innovation in the management and monitoring of customer satisfaction through a digital platform capable of firing searches per widget, email and SMS. The tool performs the monitoring of results in real time and offers intelligent and customizable reports on consumer behavior, where companies can contact the customer and resolve problems quickly and easily problems.