ПОС Отвечаем

The official application for working in the personal account of the Feedback Platform

The official application for the work of employees of government bodies and local self-government with citizens' appeals and incidents from social networks in the POS personal account

With the POS We Answer application, the functions of the workstation in the POS will be available anywhere and anytime

Opportunities for working with requests

- view the list of assigned cases

- prepare responses to inquiries

- return requests for coordination

- attach supporting documents to the answer

– to confirm the solution to the problem, take a photo or video of the result on the phone’s camera, and attach them to the answer

Opportunities for working with incidents from social networks

- receive messages from social networks that need to be responded to

- prepare responses to incidents

- Coordinate and publish responses to incidents

- merge and delete incidents

Notifications about new requests and incidents will be sent to the user automatically