九電eco／キレイライフプラス

Kyuden eco / Beautiful Life Plus is an app that allows you to take on the challenge of saving electricity and shifting the usage time of electricity as if you were playing a game, and earn points.

# The Kyuden eco/Kirei Life Plus app is an app that allows customers who are Kirei Life Plus members who have a contract with Kyushu Electric Power or members of the Kyuden Web Billing Service to take on eco-challenges like a game and earn points. .

* This application can only be used by those who meet all the following conditions ① to ④.

You can check if the conditions are met by "Logging in after installing the app".

(1) Be a member of Kyushu Electric Power's member site "Kirei Life Plus" or "Kyuden Web Statement Service"

(2) Only one electricity contract is registered in the member information

③ A smart meter is installed in the registered electricity contract (our company can obtain meter reading data for 30 minutes)

(4) The registered electricity contract must be a target rate plan (*)

* Eligible price plans: "Smart Family Plan", "Denka de Night Select", "Seasonal Lighting", "Rate Lighting B", "JAL Denki B"

Three features of the Kyuden eco/Kirei Life Plus app

・ Earn PayPay points when you succeed in saving electricity or shifting your electricity usage time!

・Notify the time to participate in the challenge by push notification!

・Use the app to practice power saving and shift the electricity usage time zone as if it were a game!

After installing and logging in, the app will guide you to apply for the Eco Challenge.

We will decide the timing of the activation of the eco challenge every day, so there will be times when there are many requests and times when there are few.

We will continue to listen to our customers and strive to provide even more satisfying services.

Feel free to contact us if you have any questions, comments, or suggestions for improvement.

If you encounter any problems or errors during use, please contact us using the "Inquiries" form (letter box) below.

URL: https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q

FAQ:

Q. I am a member of "Kirei Life Plus" or "Kyuden Web Statement Service", but I want to check if I meet the conditions for using the app.

A. You can check if the conditions are met by completing the login after installing the app.

If you cannot log in, we are very sorry, but you cannot use the app.

Q. I am a member of "Kirei Life Plus" or "Kyuden Web Billing Service", but I cannot log in.

A. This app can only be used by those who meet all of the following conditions (1) to (4).

If you do not meet the conditions, we are very sorry, but you cannot use it.

(1) Be a member of Kyushu Electric Power's member site "Kirei Life Plus" or "Kyuden Web Statement Service"

(2) Only one electricity contract is registered in the member information

③ A smart meter is installed in the registered electricity contract (our company can obtain meter reading data for 30 minutes)

(4) The registered electricity contract must be a target rate plan (*)

* Eligible price plans: "Smart Family Plan", "Denka de Night Select", "Seasonal Lighting", "Rate Lighting B", "JAL Denki B"

Q. How can I register as a member of "Kirei Life Plus" or "Kyuden Web Statement Service"?

A. [Kirei Life Plus] If you register as a member (free) of "Kirei Life Plus" provided by Kyushu Electric Power, you can use services such as electricity bill/usage inquiry service and web-based meter reading slip.

For details on how to register as a member, please check the website below.

https://www.kireilife.net/apps/portal/PortalRule.do

[Kyuden Web Statement Service] "Kyuden Web Statement Service" is a service that allows customers to check their electricity and gas usage status online. For details on how to register as a member, please click here.

https://my.kyuden.co.jp/

Q. How can I participate in the Energy Saving Challenge, Useful Benefits/Eco Challenge (Usage Challenge)?

A. You will receive a challenge recruitment notification from the app, and you can participate by simply pressing the "Participate" button from there. Even if you miss the notification, you can participate from the "Eco Challenge Screen" in the app as long as it is within the application deadline.

Q. What should I do to save power?

A. Customers are encouraged to save electricity by adjusting the temperature of the air conditioner to the same as the outdoor temperature and turning off the lights when going out. However, please be careful not to get heat stroke or feel unwell due to excessive power saving.

Q.What should I do to shift my electricity usage time in the Use Benefit/Eco Challenge (Usage Challé)?

A.Please do the laundry and ironing that you usually do at a different time during the designated time.

If you have an electric water heater or an electric car that is normally used (charged) at night, please shift the electricity usage time from night to the specified time.

(Notes)

・If you are electrified, night select, or seasonal lights, your electricity bill may increase due to the shift, so please be careful when participating.

・For electric water heaters and electric vehicles, if we ask you to change the electricity usage (charging) time and shift accordingly*, the difference in unit price between day and night will be reflected in points.

*Customers who selected "I have an electric vehicle (EV/PHEV)" as the "Type of vehicle" in the "Electric facility information registration" of the app, or who selected "Electric water heater" and "Electric water heater This is for customers who have selected "Can be done with a remote control" for "Additional boiling".

Q. How can points be used?

A. Participation benefits and challenge success benefits will be presented as "PayPay points", so if you tap "Charge" by the deadline, the charge will be completed in your "PayPay account".

Q. How can I succeed in the Energy Saving Challenge, Useful Benefits/Eco Challenge (Usage Challenge)?

A. The Electricity Saving Challenge is a great value to use if you can reduce by 0.01 kWh or more from the target set based on the customer's past electricity consumption. It is considered a success if it can be increased by 0.01 kWh or more from the target set on the basis.

Targets are set with reference to the following guidelines set by the Agency for Natural Resources and Energy.

https://www.meti.go.jp/press/2019/04/20190401001/20190401001.html

Q. Are there any penalties if I fail the Power Saving Challenge, Use Benefits/Eco Challenge (Usage Challenge)?

A. There is no penalty for failing the challenge, so please feel free to participate.

Q.How much power saving challenge, are there offers for eco-challenge (usage challenge)?

A. Recruitment is carried out by judging the timing of activation on a daily basis, so there are times when there are many recruitments and times when there are few. Please join us when there is a recruitment.

Q. Where should I make inquiries about this service?

A. Please contact us using the "Inquiries" form (Letter Box) below and mentioning "Inquiries about the Kyuden eco App". (It may take several days to reply)

https://www1.kyuden.co.jp/php/inquires/index.php/form/input/102/q

Notes:

1. You can use it in Wi-Fi and 3G, 4G, 5G environments, but you will be responsible for the communication charges for installing the application and using it.

2. Please continuously update to the latest version for the safety of the application.

3. If you want to receive notifications about the power saving challenge, please turn on the app notifications.

4. Power data updates may be delayed due to the reasons of power transmission and distribution companies.

5. The Energy Saving Challenge will be considered a success if the electricity consumption is reduced by 0.01 kWh or more from the target predicted based on the customer's past electricity consumption during the requested time period.

6. Use and eco-challenge (usage challenge) will be successful if the target is increased by 0.01 kWh or more from the target predicted based on the customer's past electricity usage during the requested time period.