Ivanti Neurons for ITSM & ITAM

This application allows you to access Ivanti Neurons for ITSM & ITAM on your mobile device.

Ivanti Neurons for ITSM & ITAM mobile app now provides a highly secured, convenient and faster way to login into Ivanti Neurons for ITSM & ITAM using biometric authentication and, to enhance the mobile experience of the user. Push Notifications are enabled to receive the alerts on the go.

Ivanti Neurons for ITSM & ITAM App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction.  Easy search and filter capabilities enables them to gain quick access to key information. Applicable for Cloud and On-Premise customers.

Features:

• Incident

• Task

• Service Requests

• Service Catalog

• Knowledge Base

• FAQ

• My Items

• Alert

• Announcement

• Search

Requirements:

Active Ivanti Neurons for ITSM & ITAM Account

The new functionality added in this release requires version 2020.2 or later.