M.데스크 (고객)

* This app is for M. desk (customer).

* If the user is an administrator (manager), please install and use the app for M. desk (manager).

Expanded the capabilities of the M. desk.

Did you make a reservation by phone when you visited the building? From now on, you can easily do it at M. Desk.

The process of booking appointments has been simplified and building security has never been easier.

The applicant registers for a visit, and the person in charge receives the visit and then greets the visitor.

In addition, you can request to handle various inconveniences anytime, anywhere with the 'Complaint Registration' service.

Complaints are filed at the McServe headquarters and individual building offices and promptly assigned to the appropriate contact person (team).

You can also check the process and results with the ‘M. Desk’ app.

[main function]

1. Booking (Booking): Booking service to reserve a visit to the place to visit and confirm the visitation schedule

Visit Reservation / Application

Confirmation and approval of visit application

Easy access by scanning QR code when visiting

User guide menu with friendly guide contents

Real-time booking status notification (push)

2. Voice registration (Voice): Request for handling complaints related to building use (various facilities, security, parking, beautification, firefighting, etc.)

-Automatic recognition of customer location on the map

-Field photo and video attachment

-Simple input of complaint contents through voice recognition

-View my complaints

-View details of complaints and push notification function after completion

[Precautions]

1. The M. Desk app receives and handles complaints only for customers or facility users of the facility to manage.

2. Find out the location of your building around you. Please specify the building that is relevant to you from the list of nearby buildings.