LiveChat

Emildon LiveChat is a mobile app for customer support agents who want to manage customer conversations in real-time, anytime, anywhere.

Designed specifically for professional support teams, Emildon LiveChat provides all the tools agents need to respond to customers quickly and efficiently.

KEY FEATURES

💬 Real-Time Live Chat

Reply to customer messages instantly. Notifications appear as soon as a new message arrives, so you never miss a conversation.

👁️ Active Visitor Monitor

See ​​who's currently on your website. Monitor visitor activity and initiate proactive conversations before they leave.

📋 Conversation Management

Manage all active conversations in one view. Assign conversations to the right agent, add labels, and mark them as closed.

📁 Archive & History

Access your entire history of resolved conversations. Search and review old conversations whenever you need to.

⚡ Message Templates

Save time with pre-built message templates. Send standard responses with just a few taps.

👥 Agent Management

View the status and availability of all agents on your team. Easier coordination, faster responses.

🏷️ Labels & Categorization

Organize conversations with custom labels for easy tracking and reporting.

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Emildon LiveChat is part of the Emildon ecosystem and is powered by Global Skills Meet—a unified customer communications solution for modern businesses.