OnePlus Serv - Powered by Serv

Servify

Jan 1, 2024

16.2 MB
File Size
Android 7.0+
Android OS

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About OnePlus Serv - Powered by Serv

Helps OnePlus CC Executives to create & manage their Customer requests.

*** THIS APP IS ONLY FOR ONEPLUS SERVICE CENTER EMPLOYEES. NOT FOR CUSTOMERS ***

The OnePlus Serv app lets Customer Care executives at OnePlus Authorised Service Centres to quickly raise and track service requests for walking-in customers. The app also empowers Customer Care executives to perform Entry Level Screening (ELS) process and many other tasks they are assigned to do.

Key Features

1. Manage Customer appointments

2. Search for a request using IMEI, customer's phone number or their name.

3. Entry Level Screening (ELS) made simpler by taking photos directly from the phone camera.

4. Many other routine Customer Care activities

What's new in the latest 2.3.5

Last updated on 2024-01-02

In this release:
- We have improved the View All Requests section so that our logistics partners can easily find the requests assigned to them
- We’ve enabled OTP login
- Squashed some bugs
- And lastly, we’ve made some under-the-hood enhancements so you can enjoy a faster and smoother app experience