SendSquared

SendSquared is the AI CRM for hospitality. Vacation rental managers, resorts and hotels use it to turn every guest conversation into a relationship, and every relationship into direct bookings. This app puts your SendSquared workspace in your pocket.

ONE INBOX FOR EVERY GUEST CHANNEL

• SMS, email, WhatsApp, Airbnb and calls in one conversation timeline

• Reply from your business numbers, never your personal phone

• Quick reply templates and full message history for context

• Assign conversations to teammates and mark them complete

• See when SendSquared AI agents are handling a guest, and step in at any time

KNOW EVERY GUEST

• Guest and owner profiles connected to your property management system

• Reservation details, upcoming and past stays, revenue, tags and notes

• Share digital guidebooks and house rules

• Call, text or email a guest with one tap from their profile

CALLS AND VOICEMAIL

• Click-to-call from any contact or reservation on your business lines

• Call recording, call transfer and call dispositions

• Voicemail with playback and transcription

• Pairs with SendSquared AI Voice for 24/7 coverage and warm transfer to your team

LEADS AND FOLLOW-UP

• Track leads through your pipeline with value, travel dates and party size

• Tasks with priorities, due dates and owners so nothing slips

• Notifications for new messages, assigned tasks and voicemails

BUILT FOR HOSPITALITY TEAMS

• Vacation rentals, resorts and hotels, from one property to multi-property operators

• Integrates with PMS platforms including Barefoot, Streamline, Guesty, Escapia, RDP, Cloudbeds, Hostaway, StayNTouch, Visual One and Oracle OPERA

• Owner tools for managers who work with homeowners

The app requires a SendSquared account. Visit sendsquared.com to learn more or book a demo.