Visual Support

Visual Support

SightCall
Mar 31, 2025
  • 53.6 MB

    File Size

  • Android 8.0+

    Android OS

About Visual Support

With Visual Support by SightCall, show what you see to experts.

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:

• HD Audio

• Video frame rate auto adapt

• Screen sharing and co-browsing

• Live remote pointer

• 2 ways drawing and annotations

• Pause video, photos and picture saving

• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

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What's new in the latest 7.7.1 Build 800076475

Last updated on 2025-03-31
In this release, we improved
- live translations with real-time translations
- Code scanner experience standardized
- Screenshare viewing experience improved
- Refined Consent Screen

And as usual, we improved performance and stability.
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Videos and Screenshots

  • Visual Support poster
  • Visual Support screenshot 1
  • Visual Support screenshot 2
  • Visual Support screenshot 3
  • Visual Support screenshot 4
  • Visual Support screenshot 5
  • Visual Support screenshot 6
  • Visual Support screenshot 7

Visual Support APK Information

Latest Version
7.7.1 Build 800076475
Category
Business
Android OS
Android 8.0+
File Size
53.6 MB
Developer
SightCall
Available on
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