Asistencia Digital TI

The Technological Assistance service allows solving, in real time, queries or incidents related to the usual use of computers, smartphones and tablets, remotely and without the need for the user to have to leave their home and / or office.

The assistance will be provided through a dialogue window type chat, which will allow the user to contact our expert technicians. Additionally, if the user can not connect their equipment to the Internet, they can request assistance by telephone.

Each user can use this service whenever they need it, 24 hours a day, 365 days a year, with no restrictions on use or the number of consultations or the time of use. The attention given to the user is immediate, fully personalized, always under their agreement and in a way that causes the least possible inconvenience.

To ensure the correct functioning of a computer equipment it is advisable to review its performance periodically, whether it is new or if it has several years.