JBVNL Consumer Self Care

Welcome to Jharkhand Bijli Vitran Nigam Limited!

We are excited to announce our new mobile app for consumer self-care, set to ease how you interact with your electric utility. We recognize the significance of effortless access to your energy information and services and are dedicated to improving your experience.

What Does Our App Offer?

Our app is a one-stop solution for all your electric utility needs, offering a comprehensive range of features to make your life easier and more efficient.

Account Management: Manage your account details, update contact information, and add new postpaid and prepaid connections.

Bill Payments: Say goodbye to the hassle of paper bills and long queues. Pay your electric bills conveniently through our secure app with just a few taps.

History: Historical view of consumption, bills and payments.

Outage Reporting: In the rare event of an outage, report it instantly through the app. You can also check the status of ongoing outages in your area and receive updates on restoration times.

Notifications: Stay informed with important updates and announcements from your electric utility. You'll be the first to know whether it's maintenance schedules or special offers.

Contact Customer Support: Reach our dedicated customer support team directly through the app for any inquiries or assistance you may need.

How to Get Started?

Getting started with our app is easy:

Download: Visit the Google Play Store, search for "JBVNL Consumer Self Care" and download the app to your Android device.

Register: Create an account or log in with your existing credentials if you are already a JBVNL customer.

Explore: Dive into the app's features and discover how it can simplify your electric utility interactions.

Feedback and Support

We value your feedback as we strive to improve your experience continually. If you encounter any issues, have suggestions for enhancements, or need assistance, please don't hesitate to contact our customer support team through the app. Your input is invaluable to us in ensuring that we meet your expectations.