iSuite

Experience the ultimate mobile experience with the new iSuite 2019 for your iOS and Android devices. The iSuite gives you a comprehensive and intuitive way to capture service times both online and offline, generate service reports, create or revise recorded times, intelligently filter for tickets, and view documents from a ticket. Have comprehensive access to all important functions of the c-entron ticket system - directly on your smartphone or tablet.

But that's not enough. In addition, with the new iSuite 2019 you will receive all important customer details from the c-entron quickly and clearly directly to your mobile device. For example, research all relevant sales details as well as the contribution margins of your customers. Take a look at contracts and get an overview of the status of quotas.

View the addresses of your customers directly on Google Maps and take a look at the picture of the contact person you will visit on site. Then you record your CRM activities directly on the road and keep the CRM system up to date.

The iSuite 2019 encrypts your data between your mobile device and the c-entron server and at the same time saves your data volume through compression techniques. The security of your data was very important to us in general. For this reason, we rely on modern techniques for authentication - such as the fingerprint scanner on current Android devices.

Functions at a glance

- Time tracking on tickets online and offline

- Effective filtering and full-text search on tickets

- View ticket details and documents

- Get an overview of a customer's sales

- inspect contribution margins on sales

- Call customer or contact person directly or contact by e-mail

- See through and filter all the tickets of a customer

- generate service reports on ticket basis

- Check a customer's CRM activities and capture new CRM activities

- Extended customer search (eg filtering by customer type, location, zip code or full-text search)

- Show picture of a contact person

- View contracts of a customer

- Add and edit checklists on tickets

- For quota contracts: overview of the current remaining quota and the quantity consumed

- Show all addresses of the customer on maps (Google Maps)

- Modern authentication techniques such as fingerprint scanners