CA Service Point
  • 59.5 MB

    File Size

  • Android 6.0+

    Android OS

About CA Service Point

The official mobile app for CA Service Point.

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management.

With CA Service Point mobile app, you can:

. Use natural language to report an issue, anywhere anytime

. Receive context-based suggestions

. Manage tickets, including adding comments and modifying and closing tickets

. Track ongoing activity

. View, download and add attachments

. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting

a service.

. Call your Service Desk with a single click via the auto dialer

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What's new in the latest 1.7.2

Last updated on 2024-06-18
This update contains defect fixes.
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Videos and Screenshots

  • CA Service Point poster
  • CA Service Point screenshot 1
  • CA Service Point screenshot 2
  • CA Service Point screenshot 3
  • CA Service Point screenshot 4

CA Service Point APK Information

Latest Version
1.7.2
Category
Business
Android OS
Android 6.0+
File Size
59.5 MB
Available on
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