Jitbit Helpdesk

Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)

Features include:

*Viewing unanswered, unclosed or all support tickets

*Viewing basic details and replies of individual tickets

*Posting replies for everyone or for techs only

*Changing tickets status and other details

*Viewing attached images

*Using canned responses and more...

Some of the features of the new app:

* Almost the entire backend code has been rewritten to make the app faster with less bugs

* The app should be way faster and smoother than the old one, especially on older devices

* Push notifications for new tickets

* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)

* External links should now be opened properly in the system browser

* Other bugs and performance fixes