My Flow Self Care

No Data Required: Flow customers can access and use the My Flow App without needing a data plan.

Secure and Fast Access: Log in quickly and safely with biometric authentication.

Billing and Payments Made Easy: View your bills, check your balance, and pay securely anytime, anywhere.

Autopay Control: Take charge of your payments—activate or deactivate autopay for Fixed and Postpaid services.

Usage Tracking: Keep tabs on your data, calls, and SMS usage for both Postpaid and Prepaid plans.

Wi-Fi and Modem Management: Easily change your Wi-Fi name or password and reset your modem for quick troubleshooting.

New Troubleshooting Tools: Run speed tests, check for outages, and fix Billing or Connectivity issues without making a call.

24/7 In-App Chat: Connect with an agent in real-time and get your questions answered quickly.

Track Requests and Reports: No more guessing—check the status of your tickets and requests in the app.

Notification Center: Stay informed about outages and get updates on the progress of your tickets.

Prepaid Management: Check your balance, and expiration dates, and top-up instantly with just a few taps.

Prepaid Plans Made Simple: Purchase data, voice, and text plans directly from your balance.

Credit Advances: Need extra credit? Request a loan easily when you're running low.

Shop with Personalized Offers Just for You: Get personalized offers, and exclusive deals on the new Shop.

Sales In-App Chat: Get instant sales support right within the app or web portal.

Notification 2.0: Receive instant notifications on your transactions, chats, and promotions to keep you always informed.

Improved Autopay experience: We've improved the autopay experience.