OTSMS

OTSMS is a Service Management System for online service application. This system has engineers who service to customers. In this system, company can easily report or view for only engineer or work order with excel or pdf format.

The management can control the intervention report book and kpi of engineer by viewing the IR report of work order. Moreover the system can track the time taken the schedule of engineer’s work order request. This system can control the customer management and equipment management.