PRende

PRende is Puerto Rico's live power outage map. When the power goes out, open the app and see who else is without service—no need to ask on social media.

⚡ PR Live Power Outage Map

See where the power is going out right now. Filter by the last few hours, days, or month to see patterns. Your location is never public: the map uses blurred coordinates that can't be traced back to you.

📍 Report your outage with one tap

Tap "It's Out!" when the power goes out and "It's Back!" when it comes back. PRende saves the exact time—even if you don't have a signal at that moment—and syncs it when your connection returns. Your anonymous reports are what power the map for everyone.

🔔 Alerts that matter

Get notified when multiple neighbors near you report a power outage, and receive severe weather alerts (hurricanes, storms, floods) based on data from the National Weather Service.

🏠 My Home — Automatic detection

Connect your own energy monitoring system (Home Assistant, SolarEdge, Victron, or Tesla Powerwall) and PRende will automatically know when your home loses power, with a per-home log for your records. Invite your family with a link and check the status of your homes together—you decide who manages and who just watches.

🌀 Hurricane Mode

Prepare before the storm: a checklist and a secure cloud vault where you store photos of your home, your documents, and damage—so they survive even if you lose your phone.

📄 Generate your official LUMA claim (when applicable)

If a power outage damaged an appliance—and you already have an assessment from a qualified technician linking the damage to the service interruption—PRende prepares the document to take directly to a LUMA office. If LUMA doesn't respond within the deadline, we also include a complaint with the Puerto Rico Energy Bureau (PREB). Upload a photo of the bill, fill out the information, digitally sign, and save the PDF ready to print.

⏰ Important Deadlines Remind You

Claims have critical deadlines with LUMA, the PREB, and the Independent Consumer Protection Office (OIPC). PRende will notify you before they expire.

🗺️ LUMA Office Map

Find the nearest office, with hours and directions, to file your claim in person.

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Privacy First

Your personal information never appears on the public map. Each report is published with blurred coordinates, without identifiers, and we cannot reconstruct your individual history from the published data. Read the full policy at https://sendapr.com/privacy/prende/.

Free, with ads

Viewing the map, reporting, receiving alerts, Hurricane Mode, and connecting your own home in My Home are free, with an ad banner. Remove ads with a one-time purchase, or generate a formal LUMA claim with a one-time payment. Want to share with your family, ad-free for the whole group, and up to 6 claims per year? My Home+ is an annual subscription.

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Important Notice

PRende is operated by SENDA LLC, a privately held, independent company. We are NOT affiliated with or endorsed by LUMA Energy, the Puerto Rico Electric Power Authority (PREPA), the Puerto Rico Energy Bureau (PREB), the Independent Consumer Protection Office (OIPC), the Department of Consumer Affairs (DACO), or any other government agency—nor by SolarEdge, Victron, Tesla, Home Assistant, or any other energy or monitoring providers. The documents generated are templates based on the regulatory framework published by the corresponding agencies; they do not constitute legal advice—for a claim to be valid, you typically need a prior evaluation by a qualified technician.

Data sources and regulatory framework: https://sendapr.com/fuentes/prende/

Contact: [email protected]

Made in Puerto Rico, for Puerto Rico. 🇵🇷