Service CRM

Good Customer Service is the base of every company. We at Smart Logics comes out with all optimistic features along with suitable Mobile App and Software accompanied with smarter options. We turn out with a work flow based customized Service CRM that helps users to get familiar with real time benefits.

The strong foundation of any company lies in its customer service. Availability of optimistic features is what makes Service CRM, one of the most reputed in service industry throughout pan India and Globally.

Service CRM is the all in one solution for a company with Customer Login, Field Engineer Login and Admin login. Users are nowadays able to obtain real time benefits along with our customized Service CRM Software and Mobile App. Service CRM Mobile App is compatible with both Android Phones and IPhones.

>Service CRM mobile application is easy-to-use and powerful capabilities to streamline end-to-end service tasks:

• Give freedom to your customer to book service request 24/7 with App directly

• Enhance the visibility of the entire service process to customers on App.

• Increase customer intention by giving lucrative AMC and shopping offers.

• Enhance customer retention through customer feedbacks and reviews.

Make More Mobility in Your Small Service business by using Free Field Service Software.

Get more jobs directly on App anytime

Deliver great service to make customer happy

>With Field Service Management Application, Service CRM App provides better services like:

• Gives you smart reminder of periodic services time to time.

• On my way text messages, customer history delight your customers.

• Automate Field Service tasks with the help of digital signature and OTP when closing the Job.

• Deliver proactive service to make customer happy for long time.

>After sales Field Service Management Software have more services for boosting your service business:

• Manage all warranty agreements, workflows, and process to automate your business.

• Improve field technician utilization by managing Schedules, Routes, and Time.

• Automate warranty and enhance accuracy of scheduled services time to time.

• Spend less time in making invoices, reminder services and EMI management.

Major Key Features of the CRM Software are :-

1. Client Management

2. Complaint Management

3. Free Service Management

4. Warranty / AMC Management

5. EMI / Installment Management

6. Buy Product online through App

7. Advance Reporting

8. Notifications through SMS to customers on mobile and much more.

Service CRM App worked along with the CRM Software. For more details of this App please visit our website or call us.