Technical Service Program

Job Tracking, Technical Service and Field Team Management Application

As Service Pozitif, we provide convenience to companies that want to manage their technical service and field team management processes.

modules

• Customer Module

• Business Tracking Module

• Maintenance Module

• Stock Module

• Offer Preparation Module

• Appointment/Agenda Module

• Device Tracking Module

• Survey Module

• Online Payment

• Virtual Switchboard

Properties;

* Ability to follow the works easily thanks to the Dashboard

*Customer information cloud storage

* Staff Location Record

* job and service record creation

* Creating an appointment.

* Adding customizable job status statuses and brand model product/device information.

* Notification to personnel and customers in assignments of work / service / service record

* Multi-language support

* Positioning to customer address

* Via service

information can be easily updated

* Service departure time and

staff location tracking

* Special design for easy use on forwarded services (starting and ending jobs)

* adding images and video media to the job detail

* Documentation of completed works in .pdf format with customer signature and sending via mail/sms/whatsapp channels

* Ability to easily monitor job details, customer and device information on the screen

* Ability to perform detailed operations on the CRM panel

* User authorization,

* Online Payment

* Call via exchange

You can easily inform your customers with SMS and e-mail services.

and it is a Technical Service and Service Management Program software with many functional features.

Support Mail:

[email protected]

Website

www.servispositif.com