massadesk

massadesk is the field service management app for technicians and maintenance teams. Receive work orders, execute procedures, and report from the field.

FEATURES

▸ Work Orders

Receive and manage assigned work orders. View priority, status, location, assigned assets, and required parts. Start, complete, or cancel with reason tracking.

▸ Procedures & Checklists

Execute step-by-step procedures with multiple field types: text, photos, signatures, ratings, checkboxes, and more. Track completion progress per asset.

▸ GPS Tracking

Automatic location sharing so dispatch can monitor your position. Travel time estimation to each work site.

▸ Asset & Parts

View assets linked to each work order with serial numbers and criticality levels. Check required parts and quantities.

▸ Photo & Signature Capture

Document work progress with photos, attach files, and collect client signatures directly on site.

▸ Multi-Organization Support

Switch between organizations if you belong to more than one. Field technician role-based access.

▸ Multi-Language

Available in English, Spanish, and Portuguese.

PRIVACY

GPS tracking only runs when the technician enables it in the app. Location data is sent only to the employing organization. See our privacy policy at https://massadesk.com/privacy for full details on data collection, retention, and deletion.

massadesk connects your field team with the back office. Less paperwork, faster response times, complete visibility.