Ziwo

Your Contact Center at Your Fingertips

The ZIWO Agent App empowers you to use your cloud contact center effortlessly from your mobile device. With a brand-new design and enhanced features, staying connected with your clients has never been more seamless.

Whether you’re making calls, managing contacts, or updating your status, the ZIWO Agent App ensures a user-friendly, reliable, and efficient experience—anywhere, anytime.

Key Features

📞 Calling Made Easy

Make, receive, and transfer calls directly from your phone.

Access detailed call history with inbound, outbound, and missed calls in a single view.

Filter calls by date, week, month, or custom date ranges.

📋 Contact Management

Access your phonebook and ZIWO contacts in one place.

Easily create new contacts on the go.

Use tags directly from the contact view for better organization.

⚙️ Profile and Settings

Update your agent profile and manage settings easily.

Configure roaming settings for uninterrupted service.

Change your status (available, on break, in a meeting, etc.) directly from the app.

🔔 Advanced Notifications

Stay informed with smarter, more advanced notifications to keep you updated.

🔑 Reset Password with Ease

Securely reset your password using a magic link.

Why ZIWO Agent App?

With the ZIWO Agent App, you’re always in control. Whether you're on the move or at your desk, ZIWO’s latest update combines powerful features with a sleek interface to keep your communication smooth, effective, and secure.

Download the new ZIWO App today and transform the way you manage your contact center!

What’s New in This Version?

Sleek New Design & Improved Usability: Enjoy an updated interface and navigate more easily with a user-friendly design

Enhanced Contact Management: Manage phonebook, ZIWO contacts, and new contact creation in one place.

Better Agent Settings: Update profiles, configure roaming, and more.

Reset Password with Magic Link: Hassle-free account recovery.

Stability and Performance Improvements: Faster loading, fewer bugs, and enhanced reliability.