소비자신고 도우미 - 소비자고발,배상,신고,소비자24

What does a Consumer Reporting Assistant do?

By helping consumers report complaints and damages that occur when using products, we help consumers improve their consumption habits and improve the value of their lives.

Please pay attention to those who did not know what to do when unexpected damage occurred!

[Main features of this app]

◎ Damage relief

-When damage occurs to consumers, we provide information on how to apply for damage relief.

-Provides related information such as procedures for consumer damage relief and the requirements for filing.

◎ Dispute mediation

-If an amicable agreement is not reached at the damage relief stage, dispute mediation helps reach an amicable agreement between both parties.

◎ Apply

-Provides information on how to easily apply online.

-Contains information on consumer consultation that must be conducted before applying for damage relief.

◎ Shortcut service

-We help you resolve your damages through various case studies for each item, including dispute resolution standards, damage relief cases, and dispute mediation cases.

◎ Q&A

-We have summarized questions you may have about damage relief and dispute mediation when using the Consumer Report Assistant.

※ This app does not represent the government or government agencies.

※ This app was created to provide quality information, and we assume no responsibility.

※ Source: https://www.kca.go.kr/odr/