ContiOnlineContact

Ordering of Continental Tire products and submission of pictures for complaints

The ContiOnlineCont@ct (COC) App brings the ease-of-use of ordering tires and submitting of pictures for complaints for your Continental brand tires in the palm of your hand! 

Track Your Orders with Ease

The app provides instant insights on your order statuses, ensuring you stay informed about the progress of your orders.

The start screen provides a comprehensive overview of your upcoming deliveries.

Effortless Availability Checks

Having searched for your desired tyres, traffic light colour coding in the search results make it easier to see tyre availability. With clearly displayed delivery dates, product images, EU label details, EAN and article numbers and pricing information, you have all the essential info you need to make well-informed ordering decisions.

Streamlined Order Status Reporting

Managing your orders is simplified with the integrated status overview. Easily search by a defined timeframe or order number to access detailed order status information.

Seamless Warranty Complaints

Effortlessly capture and submit all the necessary photos for processing a warranty claim. Follow the guided process to ensure a fast, stress-free completion of your warranty application.

No signal – no problem

The app’s Wifi capability ensures you can upload your warranty tyre photos at a later stage in cases where you either have a poor mobile signal or none at all.

Compatible to all types of smartphones

The app is free to download from your preferred smartphone app store. Download the Companion app and open your COC desktop where you can manage your devices to authorize them to view tyre complaints and upload tyre warranty photos.

Perfect Photos

The app guides you through a step-by-step process for taking all the required photos the of your tyres, ensuring a fast, flawless completion of your warranty application.

Track Photo Upload Status

The app keeps you fully informed on the status of your uploaded photo upload status of each complaint tire.

The app uses different coloured notifications to make it easy to understand whether photos are missing or pending upload.

Confirmation of Success

The app offers reassurance through the process by showing the number of warranty tyre photos to be uploaded and providing confirmation when the photos have uploaded successfully.