ServisSoft By WorkyBe

ServisSoft is a professional field service and maintenance management platform that digitizes operations end to end.

KEY FEATURES

• Work Order Management

Create, assign, and track work orders in real time. Stay in control with status, priority, category, and department-based workflows.

• Technician Tracking

Monitor technician locations on the map, optimize routes, and improve dispatch speed for field teams.

• Customer Management

Manage customer records, addresses, contacts, service history, and related devices from a single place.

• Device & Asset Management

Identify assets with barcode or QR code, track maintenance history, record meter readings, and manage periodic maintenance plans.

• Digital Forms & Checklists

Standardize field operations with customizable checklists, notes, photos, and service documents.

• Push Notifications

Receive instant alerts for new assignments, status changes, and urgent service actions.

• Reporting & Analytics

Track technician performance, SLA compliance, operational efficiency, and service trends with detailed reports.

• Enterprise Security

Support role-based access control, secure data handling, and tenant-based isolation for multi-team operations.

ServisSoft helps service teams reduce response times, improve technician productivity, and manage maintenance operations from one platform.