Vodafone Tech Expert

The Vodafone Tech Expert app is included with your Vodafone Care Max mobile phone insurance plan and it goes a long way to look after your device. It’s a mobile app that helps keep your mobile devices secure and running smoothly, it offers one-tap access to live tech help plus protects your personal data and content. It’s like having your own technical genius running device checkups and providing technical support for your mobile device. It also uses simple, everyday language you can follow – rather than technical jargon.

Key features;

• Live Tech Support — Enjoy live tech support for your mobile device from pros via call or chat. Get help with setting up, connecting, and syncing your mobile device.

• Self-Help Center — Make the most of your mobile device experience with access to thousands of useful articles and guides, including device-specific how-to tips and tricks and step-by-step quick fixes to troubleshoot small challenges quickly and easily.

• Device Diagnostics — Get instant alerts with troubleshooting solutions that provide accurate battery readings and forecasts, test for Wi-Fi and network connection speeds, and help you get the most from your available storage.

• Secure Backup — Securely back up and restore your mobile content with 100GB of storage for your photos and videos.

• Locate - Helps find a lost or stolen Android or iOS device.

This app uses the Device Administrator permission.

Full functionality only available to customers on a Vodafone Care Max mobile phone insurance plan.