MediacomConnect

The MediacomConnect MobileCare app is the next generation in customer service, giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click, you can view your bill, check for outages, troubleshoot, and so much more! Check out all of the MediacomConnect MobileCare features below:

Account & Billing

• View your current billing statement

• Pay your bill

• Store payment method on file

• Modify payment method on file

• Find a payment center

Internet Data Usage

• View current Internet service level

• View Internet Data Usage allowance

• Review Internet Data Usage history

Outage Check

• Check for service interruptions in your area for TV, Internet & Phone

Appointment Manager

• View upcoming service appointment

Technical Support

• Automatically refresh your modem or cable box to solve Internet or TV issues

• How-To's and FAQs for your TV, Internet, and Phone service

Notifications

• Upcoming service appointments

• Account updates

• Billing updates

• Bill due dates

Communications

• Chat with a customer service agent

• Enroll in Text Messaging

• Submit Customer feedback

• One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.