KHACI

KHACI – AC Installation Solution for Contract-Based Technicians

KHACI is a powerful mobile application tailored for contract-based technicians specializing in AC (air conditioner) installation under the Khoshnaw Service Center. This all-in-one tool ensures seamless job management, customer service, and inventory handling, helping technicians complete their installation tasks efficiently and professionally.

Key Features for AC Installation Technicians:

1. Installation Job Management

View and manage assigned AC installation jobs in real time.

Access customer details, addresses, and installation instructions.

Record device specifications, including inbound and outbound serial numbers.

Capture customer confirmations and feedback to ensure service satisfaction.

Update job statuses from "Pending" to "Completed" seamlessly.

2. Digital Job Reporting

Submit job completion reports directly through the app.

Attach photos and notes for verification and quality assurance.

Keep track of past installation records for reference and warranty services.

3. Inventory & Parts Management

Check warehouse stock levels before heading to an installation site.

Request additional AC units, parts, or installation tools when needed.

Track part usage and returns to maintain accurate inventory records.

4. Technician Scheduling & Role-Based Access

Receive job assignments based on contract type and availability.

Manage your daily schedule and track upcoming installation jobs.

Get notifications for new tasks, part availability, or job updates.

5. Customer Interaction & Feedback

Communicate directly with customers regarding installation details.

Collect digital signatures and confirmations upon job completion.

Ensure customer satisfaction with built-in feedback collection.

KHACI enhances the efficiency of contract-based AC installation technicians, ensuring smooth operations, accurate job tracking, and improved customer service, all from a single mobile platform.