Real Support

An application for AndroidOS of "NTT

By communicating with a remote app (web browser) using an Android smartphone, you can receive work support even if you are far away as if you were next to us.

To use this app, you will need the following:

1 Corporate contract

2 Issuance of Business d Account or Google Account (This service supports Business d Account and Google Account)

The following features are available on Android smartphones.

1 Spatial pointing

Instructions dotted and drawn from a PC are converted into 3D data using MR technology and displayed on the screen of an Android smartphone.

Even if you move your Android smartphone, the instructions remain in place, so you can receive intuitive instructions such as ``I want you to look over there'' as if you were next to me, even if you are far away.

2 3D flow

By synchronizing the pages on-site and remotely, it is possible to clearly display "what work is currently being done on-site."

On Android smartphones, it is displayed in the left frame of the screen, so you can easily see what you need to do by looking at the screen.

3 Multi-person call

Since you can talk to up to 6 people simultaneously, both locally and remotely, you can carry out your work safely and efficiently.

・Reducing the number of on-site workers and avoiding crowded conditions / ・Work guidance can also be conducted without contact

・Remote work support enables reduction of travel expenses, etc.

・Improve work accuracy by supporting one on-site work from multiple remote locations

・Support multiple local bases from one remote base to improve work efficiency

4 Image trail capture function

It is possible to save an image trail. If there is information you want to record while working, you can take a picture of the scene and save it.

Image trails can be taken both locally and remotely, so if you are using an Android smartphone and want to concentrate on your work, you can take pictures remotely.

5 Guest participation

Guest participation is possible both locally and remotely.

If a guest uses an Android smartphone, for example, a customer who has purchased a product can use an Android smartphone app and receive operating instructions remotely.

6 Local video transmission

When an Android smartphone connects to work, it sends the footage captured by the camera to the remote app in real time.

This allows you to check on-site work status even remotely.

7 Voice call

You can make calls using all apps, including local and remote locations participating in the work.

Now you can work smoothly even from a remote location.

8 Screen sharing from PC

You can share and view the selected screen on the remote app.

This allows you to instantly view documents, drawings, etc. that you want to show remotely.

9 Receive text messages

You can receive text messages from remote apps.

This allows you to quickly receive information that is difficult to convey through words or spatial pointing, such as equipment names and complex tasks.