Melody Hobby Centre

Q: How many days it will take to get my project after placing an order?

A: Normally we take only 2-3 days to dispatch the material, but if the project is big, it may up to 7 days to dispatch the product. For further assistance you can confirm on mail by giving your order ID no.

Q I am unable to place the order with my card, what should I do?

A: In case, your debit/credit card isn't working we can take your order over phone or mail. These orders will be dispatched once we receive the full payment by cash transfer, cheque clearance.

Q: can I confirm the order over the phone?

A: No we do not take orders over the phone without advance. It is possible to check the availability of the product over phone and visit the same day.

Q; can I cancel my order?

A: Cancellation can be done within 24hr of the order placed.

Q: Can I have the synopsis of the project well In advance?

A: yes we can! We provide up to 2-3 synopsis for a minor or major project for the given price that would be adjusted in your final payment.

DELEVERY RELATED QUERIES

Q- How will my order be delivered to me?

A: Your order would be delivered through reputed courier companies at your doorstep and the docket no. would be shared over mail.

Q: How do I check the status of my project?

A: We will send the SMS and mails for the status of project as: Project Completed, Project Delivered. With the details of DTDC docket no. to track your parcel.