Real-Time and Daily Data for Cisco UCCE PCCE Contact centers
Team leaders, executives, BPOs and other business stakeholders can monitor Cisco UCCE and PCCE activity using Comstice Wallboard Enterprise app. Comstice Wallboard Enterprise can access to Comstice Wallboard server hosted locally at the contact center network and display the real-time agent, calltype and precision queue performance for the permitted agents and the queues.