Digitalk

Tired of missing out on opportunities? Digitalk is your strategic tool to attack the KPIs that really matter: Speed ​​and Customer Experience.

The Digitalk Solution — Immediacy is Key

For the Business (Sales Force and Support):

• Direct and Intelligent Connection: Our optimized flow uses Push Notifications to alert customers with pending requests. The customer only needs to enter their number to initiate an immediate call with the right advisor.

• Zero Customer Churn: Eliminates the response gap that frustrates customers. Ensures each inquiry receives professional attention at the right time, maximizing retention.

For Customers:

• Response in a Matter of Seconds: Forget about lost emails or slow chatbots. We connect you with a real person, ready to help you.

Digitalk transforms waiting into a sale and effort into loyalty.

Essential Features:

1. Quick Connection (Form $\rightarrow$ Advisor): The shortest path to the solution.

2. Push Notifications for Reactivation: Encourage inactive customers to resume communication.

3. Direct Call (v2): From click to voice, radically simplifying the process.

KPIs You Will Improve:

• Conversion Rate and Sales Cycle: By connecting the customer with the advisor instantly, you shorten the time it takes for a lead to convert into a sale. Shorter response time = More closed sales.

• Customer Effort Score (CES): We make it easy for the customer to get a response. Reducing customer effort increases their satisfaction and loyalty.

Download Digitalk today and make immediacy the engine of your growth! 🚀

Digitalk: The Executive Dashboard for Sales Velocity.

In the digital world, the fastest lead wins the sale. Digitalk is not just a communication app; Digitalk is your strategic tool to ensure immediate connection and monitor your sales force's most critical KPI: Lead Response Time.

Real-Time Control and Reaction

With Digitalk, managing your sales opportunities becomes immediate, accurate, and actionable:

• Immediate Contact Guarantee: Connect every potential customer who fills out your contact form with the right advisor instantly.

• Sales Cycle Monitoring: Ensure your team minimizes the delay between the customer's inquiry and the advisor's response, dramatically shortening your sales cycle.

• Smart Opportunity Recovery: The Digitalk system is designed to ensure you don't lose a single lead due to lack of follow-up. Through smart Push Notifications, the customer is reminded of their "Pending Request" and is given the option of a direct call to resume the conversation and close the response gap immediately.