Endpoint Security IT -Ticket

The IT Ticket app is designed to efficiently manage tickets generated from NPAV EPS Endpoint. It enables system administrators to stay alert and address issues promptly, ensuring timely resolution of all raised tickets.

Features

- EPS IT Ticket application lists all the tickets like new, in-progress, cancel, closed, and reopened.

- System admin can view tickets and communicate with users to solve the problems.

- Admin can update the ticket status and view the screenshots for more understanding.

- Admin sees all the asset lists under the Corp ID.

- Admin can see all the system configuration details.